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Terms of Service

Version 2.0 · Last updated: November 7, 2025

These Terms of Service (“Agreement”) are an agreement between you and DoorWay Technologies, Inc. (referred to as “DoorWay”, “we”, “our”, or “us”). We provide a platform (the “Platform”) that provides products and services to you under this Agreement. Please read, print and save a copy for your records. This Agreement is a legal agreement between you and DoorWay. By clicking “I Agree,” indicating acceptance electronically, or by accessing or using the Platform, you agree to this Agreement. If you do not agree to this Agreement, then you may not use the Platform.

If this Agreement is being entered into by a company or another legal entity, you represent that you have the authority to enter this Agreement to bind such entity and its affiliates to these terms and conditions as its authorized representative, in which case the terms “you” or “your” will refer to such entity and its affiliates as well as you. If the legal entity that you represent does not agree with these terms and conditions, you must not accept this Agreement, register nor use or access the Platform as an authorized representative.

1. Agreement to These Terms

You need to agree to these terms to use our Platform. By using the Platform, you are instructing us to use your data in accordance with these terms. This data may include other information we obtain from third parties. For information on how DoorWay processes your personal information see the DoorWay Privacy Policy, which is incorporated herein by reference.

To access and/or use the Platform, you acknowledge and agree:

  • To the terms and conditions of this Agreement and any additional provisions and conditions provided separately to you for your use of the Platform, which may include terms and conditions of third parties;
  • You must be at least the age of majority in your jurisdiction of residence to use our Platform;
  • You can form a binding contract with DoorWay;
  • You are not a person who is prohibited from receiving the Platform under the laws of Canada or any other applicable jurisdiction; and
  • You will comply with this Agreement and all applicable local, provincial, territorial, national, and international laws, rules, and regulations, including applicable sanctions and trade laws and regulations.

2. Your Personal Information

We want to be transparent about how we use personal information and about your rights in the DoorWay Privacy Policy. You should only provide us with personal information of others if you have received permission to do so.

You can view the DoorWay Privacy Policy provided with the Platform and on the website for the Platform. DoorWay may, as part of the Platform, use, maintain, transfer or otherwise process, your personal information in accordance with the DoorWay Privacy Policy, and with applicable law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) or relevant Provincial Data Protection statutes/regulations. This means that DoorWay may use your personal information to improve the Platform or to design promotions and to develop new products or the Platform.

3. Changes

This Section does not apply to you if you are a Quebec Consumer; please refer to Section 22.

From time to time, we may change the terms of this Agreement. If the changes are material, you may need to accept the changes to use the Platform. Similarly, there may be circumstances where we need to update or discontinue the Platform.

We reserve the right to modify this Agreement in whole or any part, in our sole discretion, at any time, and the modifications will be effective when posted through the Platform or on our website or when we notify you by other means, such as by sending you an email. It is important that you review this Agreement whenever we modify it because your continued use of the Platform indicates your agreement to the modifications.

In some cases, or where otherwise required by law, you may need to accept changes to this Agreement to continue using the Platform. If you do not agree to the changes, you may stop using the Platform or terminate your account. We have the right, in our sole discretion, to revise, update, or otherwise modify, suspend or discontinue the Platform or alter your access to the Platform; and for material changes, to the extent reasonably possible, we will provide you with reasonable notice either posted on our website hosting the Platform or by sending you an email. In the event we need to maintain the security of the system or comply with any laws or regulations, we reserve the right to modify the Platform immediately, and to provide you with electronic or written notice within thirty (30) days after any material modifications. You may reject any changes to the Platform by discontinuing use of the Platform to which such changes relate. Your continued use of the Platform will constitute your acceptance of and agreement to such changes.

4. Your Rights to Use the Platform and Support

Subject to your compliance with this Agreement, and any other agreement between you and us, you are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use our Services for your evaluation or use of the Services in accordance with this Agreement and other applicable agreements between you and us.

DoorWay will provide you with basic support in connection with your use of the Service at no additional charge, and will use commercially reasonable efforts to make the Service available 24 hours a day, 7 days a week, except for: (i) planned downtime, (ii) any unavailability caused by circumstances beyond DoorWay’s or its subcontractors reasonable control, including, but not limited to, acts of God, acts of government, floods, fires, earthquakes, pandemics, civil unrest, acts of terror, strikes or other labour problems (other than those involving our employees), internet service provider failures or delays, or denial of service attacks, or (iii) as necessary to update the Service to ensure its security and integrity. DoorWay’s hours for support are: 24/7 for emergency/critical issues (e.g. complete service outage, issues preventing access to essential functions), with a target response time of 4 business hours, and for non-critical issues (e.g. general troubleshooting, feature questions) Monday to Friday (excluding statutory holidays) between 9:00 a.m. to 5:00 p.m., Eastern Time, with a target response time of 1 business day, in the English language. Response times are not guaranteed. Resolution times vary depending on the complexity of the issue.

5. Trial Versions, Free Trials, Promotional Prices and Beta Features

We may provide you with access to beta features in the Platform. You are free to use them, but they are provided as-is.

We may at our sole discretion offer free trials and/or promotional prices. We may withdraw or modify the same without prior notice and with no liability to you. Unless otherwise specified, you may only redeem any free trial and promotional price offers once and they cannot be used with any other promotions or offers with respect to the Platform.

We may include new and/or updated pre-release and trial features as part of the Platform and such features are provided as-is. Your use of such features is at no additional cost but you must follow additional rules or restrictions that we may place on their use.

6. Account

You will provide accurate, up-to-date account information and securely manage such information.

You may need to sign up for an account to use the Platform. We will need to verify your identity and you authorize us to collect information (e.g., name, email address) from you to do so (collectively, with all information requested to enable your account, “Account Information”). You will provide accurate, up-to-date Account Information, and we disclaim any liability arising from your failure to do so.

You are responsible for securely managing your password(s) for the Platform and you will contact DoorWay if you become aware of any unauthorized access to your account. You will notify us immediately if you believe that your Account Information or device you use to access the Platform has been lost or stolen or that someone is using your account without your permission.

We may require Multi-Factor Authentication (MFA) for account security and you agree to comply with all MFA requirements.

7. Payment and Taxes

We require payment of fees or a subscription charge for use of the Platform (or certain portions of the Platform) and you agree to pay such fees or subscription charge and that we may charge your payment method for fees or on a subscription basis. If you registered for a trial, you may need to purchase a subscription to the Platform before the trial ends in order to retain access to any Content (defined below) provided to, or created through, the Platform. You may cancel your subscription at any time (but you may not receive a refund).

Payments will be billed to you in Canadian dollars or other currencies which may be made available (plus any and all applicable taxes, including without limitation GST, HST and PST, as applicable) and your account will be debited when you subscribe and provide your payment information.

If your payment and registration information is not accurate, current, and complete, or a chargeback is processed on your account, we may suspend or terminate your account immediately, without notice, and refuse any use of the Platform.

Services are provided on a monthly or yearly subscription basis to the User that pays for the Services.

The Service may be made available in free or paid versions at different levels. Not all features and functionality of the Service may be available in each version or level. We reserve the right, in our sole discretion, to modify, add, or remove portions and/or functionality of the Service on a temporary or permanent basis, without liability to you or any third party.

You may be charged a subscription fee in advance on an annual basis or other recurring interval disclosed to you prior to your purchase. DoorWay will automatically renew your subscriptions at the then-current rates, unless the subscription is cancelled or terminated under this Agreement. DoorWay may change the price for recurring subscription fees from time to time with notice to you. If you do not agree with the price change, you may unsubscribe prior to the price change going into effect. Your payment to DoorWay will automatically renew at the end of the applicable subscription period but you can cancel a subscription at any time. Subscription cancellations will take effect the day after the last day of the current subscription period. If you cancel in the middle of a subscription period, you will be able to continue to access and use the applicable Service until the end of your subscription period. We do not provide refunds or credits for any cancellations or partial subscription period.

In the event that DoorWay is unable to charge a User’s chosen payment method in accordance with this Agreement, we may terminate this Agreement and access to the Platform immediately, without notice. After your access to the Platform is terminated, you may no longer have access to any of the data or Content in the Platform. We suggest you retain your own copies of any Content that you may need as DoorWay is not responsible for providing you with access to your Content or the Platform after any cancellation or termination of this Agreement.

8. Service Providers

We may use third parties in the operation of our Platform or to perform any of our obligations in this Agreement (each a “Service Provider”). In order for our Service Providers to be able to provide you with certain aspects of the Platform, we may share a limited amount of your data or Content with such Service Provider. Our agreements with Service Providers outline the appropriate use and handling of this information and prohibit the Service Provider from using any of your information for purposes unrelated to the Platform.

Our Services may integrate with, link to, be embedded within, or otherwise contain information from or about third-party products, services, activities or events (“Third-Party Materials”). We have no responsibility to evaluate, verify, maintain, control or take any action with respect to Third-Party Materials and make no representations and warranties with respect to the accuracy, title, completeness, fitness, reliability, quality, nature or any other attributes of Third-Party Materials. How you interact with Third-Party Materials and their providers are solely between you and such third party, is at your own risk, and may be subject to agreements, understandings, privacy policies, and other terms and conditions applicable to you by the providers of any accessed or used Third-Party Materials.

9. Proprietary Rights

As between you and us, all right, title, and interest in and to the Services, shall remain vested in DoorWay. Except for the express rights granted hereunder, DoorWay also reserves all rights, title and interests in and to DoorWay’s Confidential Information. DoorWay and our logos, our product or service names, our slogans and the look and feel of our website and Services are trademarks of DoorWay and may not be copied, imitated or used, in whole or in part, except with our express permission. All other marks, registered trademarks, product names and company names or logos mentioned on our website or contained in the Services are the property of their respective owners.

You are solely responsible for anything you write, submit, receive, share and store or any data you input into the Platform (collectively “Content”). Content includes but is not limited to data, information, materials, text, graphics, images, audio and video that are uploaded, transmitted, posted, generated, stored, or otherwise made available through the Platform. You have no obligation to provide any Content to the Platform, and you are free to choose the Content that you want to provide. You acknowledge certain functionality in the Platform may be dependent on the provision of Content and may not be available without such Content.

Content remains yours, which means that you retain any intellectual property rights that you have in your Content. By sharing your Content in connection with the Platform, you hereby grant DoorWay a perpetual, irrevocable, non-exclusive, royalty-free, worldwide, fully paid, and sublicensable (through multiple tiers) license to use, reproduce, modify, adapt, publish, index, translate, create derivative works from, distribute, publicly or otherwise perform and display, and exploit your Content in all media without acknowledgement, notice or compensation to you or any third party. Subject to the foregoing license, as between you and DoorWay, you retain all rights in and to your Content to the extent not containing any DoorWay proprietary materials. You represent and warrant that you have all rights necessary to provide Content in the manner you provide, and that such Content is not unlawful, objectionable, infringing upon any rights of a third party, and will not otherwise violate the rights of any third party or any understanding or agreement you may have with any third party.

10. Prohibited Uses

We expect you to obey the law and follow certain rules in using the Platform.

DoorWay does not condone or support any activity that is illegal, violates the rights of others, harms or damages our reputation, or could cause DoorWay to be liable to a third party. At minimum, you may not use the Platform to:

  • Violate any law, regulation, executive order or ordinance, including through actions that give rise to criminal, civil, administrative or regulatory liability and/or fines;
  • Post or share Content or engage in activities that are or may be illegal or inappropriate, including fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, or objectionable information or communications of any kind, including without limitation that which is excessively violent, incites or threatens violence, or may result in criminal or civil liability under any local, provincial, federal or foreign law;
  • Post or share any Content that you do now own or have the right to use without permission from the owners thereof;
  • Transmit any virus, trojan hours, or other disruptive or harmful software or data;
  • Send any unsolicited or unauthorized advertising, such as spam;
  • Impersonate someone else, falsely represent your identity or qualifications, or engage in activities that may constitute a breach of any individual’s privacy; or is illegally unfair or deceptive, or creates a safety or health risk to an individual or public;
  • Misrepresents your affiliation with DoorWay;
  • Reproduce, modify, copy, sell, resell, trade, lease, license, or provide free or unauthorized access to the Platform, give any part of the Platform to any third party or make the Platform available on any file-sharing, virtual desktop or application hosting service;
  • Attempt to reverse engineer, decompile or disassemble in any way the Platform, including any Software;
  • Engage in unauthorized access, monitoring, interference with, or use of the Platform or third party accounts, information (including personal information), computers, systems or networks, including scraping or downloading Content that doesn’t belong to you;
  • Use the Platform for general archiving or back-up purposes;
  • Engage in investment opportunities, solicitations, chain letters, pyramid schemes, other unsolicited commercial communication, spamming, or flooding; or
  • Encourage or enable any other individual to do any of the above or otherwise violate this Agreement.

If you repeatedly infringe the copyrights of others, we may terminate your account.

DoorWay may terminate your use of the Platform based on our reasonable suspicion that your activities, business or products are objectionable or promote, support, or engage in any of the prohibited uses described above.

DoorWay may, but has no obligation to, monitor access to or use of the Platform or Content or to review or edit any Content, including, without limitation, for the purpose of operating the Platform, to ensure compliance with this Agreement, and to comply with applicable law or other legal requirements. We may disclose any information necessary to satisfy our legal obligations, protect DoorWay or its customers, or operate the Platform properly. DoorWay, in its sole discretion, may refuse to post, remove, or refuse to remove, or disable any Content, in whole or in part, that is alleged to be, or that we consider to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.

11. Termination

DoorWay may suspend or terminate your use of the Platform and may terminate this Agreement for certain reasons.

DoorWay may, in its sole discretion, and without notice, restrict, deny, terminate this Agreement or suspend the Platform, related or other services, effective immediately, in whole or in part, if we determine that your use of the Platform violates the Agreement, is improper or substantially exceeds or differs from normal use by other users, raises suspicion of fraud, misuse, security concern, illegal activity or unauthorized access issues; to protect the integrity or availability of the Platform or systems and comply with the applicable DoorWay policy; if you no longer agree to receive electronic communications; or if your use of the Platform conflicts with DoorWay’s interests or those of another user of the Platform.

In addition to the foregoing, DoorWay may terminate this Agreement immediately if: (i) you become insolvent, or are generally unable to pay your debts as they become due, or you make an assignment for the benefit of your creditors or seek relief under any bankruptcy, insolvency, or debtor’s relief law; (ii) you file a voluntary petition in bankruptcy or proceedings are commenced against you under any bankruptcy, insolvency, or debtor relief law; (iii) a receiver is appointed for you or your material assets; (iv) you are liquidated or dissolved or cease operations; or (v) we receive notice of your bankruptcy, insolvency or similar arrangement.

12. Effect of Termination

You must stop using the Platform once your subscription expires or you cancel your account (or if this Agreement or your account is terminated), unless you are a Quebec Consumer, in which case this Section does not apply to you.

Upon expiration of your subscription or cancellation of your account, or DoorWay’s termination of your account or this Agreement, you must immediately stop using the Platform and pay all fees for Services used. No expiration or termination will affect your obligation to pay all fees due or that may have accrued through the effective date of expiration or termination or entitle you to any refund. You may request export of your data within 30 days of termination of your account. After that, you will not be able to export your data. Except for consumers in Quebec, DoorWay may terminate a free account at any time. If you are a Quebec Consumer refer to Section 22.

13. Survival

The following Sections will survive any termination, discontinuation or cancellation of the Platform, your account or this Agreement: “Your Personal Information,” “Payment and Taxes” (with respect to fees due and unpaid), “Proprietary Rights,” “Effect of Termination,” “Disclaimers,” “Limitations of Liability,” “Indemnification,” “Disputes,” “General,” “Contact Information,” and “Province Specific Terms” (to the extent such terms modify terms in one of the sections referenced in this paragraph for Quebec Consumers), as well as any other provisions that express survive such termination, discontinuation or cancellation.

14. DoorWay Communications

In order to provide you with support, we occasionally need to reach out and contact you, and may do so in a variety of ways such as email or messaging functionality in the Platform. You may opt-in or opt-out of receiving certain types of communications from us or sign up to receive certain kinds of messages from us. You will need to notify us of any changes to your contact details to ensure your preferences are updated.

15. Disclaimers

We don’t make any warranties about the Platform except as expressly stated in this Agreement.

IF YOU ARE A QUEBEC CONSUMER, THIS PROVISION IS NOT APPLICABLE TO YOU REFER TO SECTION 22.

YOUR USE OF THE PLATFORM, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS DESCRIBED IN THIS AGREEMENT, THE PLATFORM IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORWAY, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS, LICENSEORS, DISTRIBUTORS AND SUPPLIERS (COLLECTIVELY “SUPPLIERS”) DISCLAIM ALL WARRANTIES OR CONDITION THAT THE PLATFORM IS FIT FOR A PARTICULAR PURPOSE, OR OF TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OR NO MISAPPROPRIATION OF ANY INTELLECTUAL PROPERTY RIGHTS, OR OF THE ACCURACY, RELIABILITY, OR QUALITY OF CONTENT IN OR LINKED TO THE PLATFORM. DOORWAY AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE PLATFORM IS SECURE OR FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THTEFT, OR DESTRUCTION. IF THE EXCLUSIONS FOR ANY IMPLIED WARRANTIES OR CONDITIONS DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES OR CONDITIONS ARE LIMTED TO 60 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF ACCESS TO THE PLATFORM, WHICHEVER IS SONNER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY DEPENDING ON JURISDICTION.

DOORWAY, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE PLATFORM WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS.

DOORWAY DOES NOT REPRESENT THAT THE PLATFORM AND/OR CONTENT WITHIN THE PLATFORM IS APPROPRIATE OR AVAILABLE FOR USE IN ALL JURISDICTIONS OR COUNTRIES. DOORWAY PROHIBITS ACCESSING CONTENT FROM WITHIN COUNTRIES OR STATES WHERE SUCH CONTENT IS ILLEGAL. YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS PERTAINING TO YOUR USE AND ACCESS TO THE PLATFORM IN YOUR JURISDICTION.

WITHOUT LIMITING THE FOREGOING, DOORWAY DOES NOT GIVE PROFESSIONAL ADVICE. UNLESS SPECIFICALLY INCLUDED WITH THE PLATFORM, DOORWAY IS NOT IN THE BUSINESS OF PROVIDING LEGAL, FINANCIAL, ACCOUNTING, TAX, HEALTH CARE, REAL ESTATE OR OTHER PROFESSIONAL SERVICES OR ADVICE. CONSULT THE SERVICES OF A COMPETENT PROFESSIONAL WHEN YOU NEED THIS TYPE OF ASSISTANCE.

16. Limitation of Liability

Our liability is limited when it comes to issues you may encounter with our Platform.

IF YOU ARE A QUEBEC CONSUMER, THIS PROVISION IS NOT APPLICABLE TO YOU; PLEASE REFER TO SECTION 22.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF DOORWAY, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, DOORWAY, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DOORWAY SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF DOORWAY AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF DOORWAY, ITS AFFILIATES AND SUPPLIERS AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE PLATFORM AND ITS USE.

17. Indemnification

If someone sues us because you used the Platform unlawfully or didn’t follow our rules, you will be responsible for any harm to us.

You agree to indemnify and hold DoorWay, its Affiliates and Suppliers harmless from any and all losses, damages, judgments, fines, costs and expenses (including legal fees) in connection with any claims arising out of or relating to your use of the Platform or violation of this Agreement (collectively referred to as “Claims”). DoorWay reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. You agree to reasonably cooperate as requested by DoorWay in the defense of any Claims.

18. Disputes

In the event of a dispute, you agree to first contact us at support@doorway-mgmt.com describing the dispute and attempt to resolve the dispute through informal dialogue. In the event we are unable to resolve any dispute through an informal dialogue, the parties will consider and may mutually agree to mediation. Any legal action arising out of or relating to this Agreement shall be brought exclusively in the courts of the jurisdiction of Ontario, and each party irrevocably submits to the exclusive jurisdiction of such courts, and any disputes will be resolved on an individual basis rather than as a class action, unless you are a Quebec Consumer.

18.2 Class Action Waiver; Claims Waived After One Year

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DOORWAY AGREE THAT ANY DISPUTE PURSUANT TO THESE USER TERMS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NEITHER YOU NOR DOORWAY SHALL HAVE ANY RIGHT TO INITIATE, FILE OR CONTINUE ANY CLASS ACTIONS, OR ANY OTHER FORM OF CONSOLIDATED, JOINT OR COORDINATED DISPUTES, PROCEEDINGS, OR OTHER ACTIONS. TO THE EXTENT PERMITTED BY LAW, ANY DISPUTE, CAUSE OF ACTION OR CLAIM MUST BE FILED IN THE COURTS OF ONTARIO NO LATER THAN ONE (1) YEAR AFTER SUCH DISPUTE, CAUSE OF ACTION OR CLAIM AROSE OR SUCH DISPUTE, CAUSE OF ACTION OR CLAIM IS FOREVER BARRED AND PRECLUDED AND YOU SHALL HAVE NO FURTHER RIGHT TO ADVANCE SUCH DISPUTE, CAUSE OF ACTION OR CLAIM IN COURT OR OTHERWISE.

19. Language

The English-language version of this Agreement controls unless you are a Quebec Consumer.

If you are a Quebec Consumer, this provision is not applicable to you; please refer to Section 22. Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern.

20. General

20.1 Governing Law.

The laws of the Province of Ontario govern this Agreement and any disputes that may arise, unless you are a Quebec Consumer.

If you are a Quebec Consumer, this provision is not applicable to you; please refer to Section 22. The Province of Ontario and the federal laws of Canada govern this Agreement without regard to its conflicts of laws provisions. You agree to the exclusive jurisdiction of the Province of Ontario and the Courts of the Province of Ontario. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

20.2 Export and Trade Restrictions.

You are allowed to use the Platform under the laws of Canada and other applicable territories. The Platform shall not be exported to countries that are embargoed by the Canadian government.

You acknowledge that the Platform is subject to restrictions and controls imposed by the Export and Import Permits Act (Canada) and that you will comply with all applicable laws and regulations. You will not export or re-export any part of the Platform, in violation of the Canadian export administration laws and regulations, directly or indirectly. You further acknowledge that the underlying software may include technical data subject to such Canada export regulations.

20.3 Force Majeure.

Any delay in or failure of performance by DoorWay under this Agreement will not be considered a breach of this Agreement and will be excused to the extent caused by any occurrence beyond its reasonable control, including, but not limited to acts of God, power outages, failures of the Internet, or failures of banking or Payments Canada networks.

20.4 Waiver.

DoorWay’s failure to act or enforce any of its rights does not constitute a waiver of any of our rights. Any waiver by DoorWay of any of the provisions in the Agreement must be made in writing and signed by a duly authorized officer of DoorWay.

20.5 Entire Agreement.

This Agreement, and related policies and agreements incorporated by reference, are the entire agreement between you and DoorWay regarding its subject matter and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter.

20.6 Severability.

If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable.

20.7 Assignment.

You may not assign your rights under this Agreement, under operation of law or otherwise, without our consent. Any attempts to do so without our consent will be null and void. DoorWay may assign or transfer this Agreement without your consent to any party.

21. Contact Information

If you have any questions about the Platform or this Agreement, please contact us at support@doorway-mgmt.com.

22. Province Specific Terms

Certain terms in this Agreement are modified for Quebec Consumers.

If you are an individual residing in the Province of Quebec and you are not using the Platform for the purposes of a business (“Québec Consumers”), the following terms apply to you:

22.1 Disclaimer of Warranties.

The sole warranty applicable to this Agreement and the Services is the legal warranty provided under the Civil Code of Québec and any warranty provided for under the Consumer Protection Act (Québec).

22.2 Limitation of Liability.

SUBJECT TO APPLICABLE LAW, DOORWAY AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DOORWAY SYSTEMS REQUIREMENTS.

22.3 Changes.

The provisions relating to the Platform, the price and payment terms for the Platform, the party providing the Platform, renewal and termination rights, and any provision of the DoorWay Privacy Policy may be modified or amended upon thirty (30) days prior written notice setting out (i) the new clause or the amended clause and the clause as it read formerly, and (ii) the date of the coming into force of the such modification or amendment. If we do not allow you to maintain this Agreement unamended, you will have the right to terminate this Agreement thirty (30) days after the effective date of the modification of the amendment.

We have the right, in our sole discretion, to revise, update, or otherwise modify, suspend or discontinue the Platform or alter your access to the Platform; and for material changes, to the extent reasonably possible, we will provide you with reasonable notice either posted on the website hosting the Platform or to your email address. In the event we need to maintain the security of the system or comply with any laws or regulations, we reserve the right to modify the Platform immediately, and to provide you with electronic or written notice within thirty (30) days after any material modifications. You may reject any changes to the Platform by discontinuing use of the Platform to which such changes relate. Your continued use of the Platform will constitute your acceptance of and agreement to such changes.

22.4 Termination.

Termination of this Agreement by DoorWay without default by you is only effective upon sixty (60) days prior written notice.

22.5 Governing Law.

This Agreement shall be governed by the laws of the Province of Québec and the laws of Canada applicable therein. You agree to the exclusive jurisdiction of the Province of Quebec and the Courts of the Province of Quebec. You are accessing the Platform on your own initiative and you are responsible for compliance with all applicable laws.

22.6 Language.

This Agreement is available in both French and English language versions. The French version can be accessed by at this link (Conditions de service DoorWay). You hereby confirm that you have requested that this Agreement and all related documents be drafted in English, that you have been provided with a French language version of this Agreement and that you have agreed to be bound by the English language version of this Agreement. La présente convention est disponible en français et en anglais. La version française est accessible en cliquant ici. Vous confirmez par la présente que vous avez demandé que la présente convention et tous les documents y étant afférents soient rédigés en anglais, que vous avez reçu une version française de la présente convention et que vous avez accepté d’être lié par la version anglaise de la présente convention.

Legal

Acceptable Use Policy

Version 2.0 · Last updated: November 7, 2025

Lire en français

This Acceptable Use Policy (“AUP”) governs your use of the DoorWay Technologies, Inc. (DoorWay) services and platform (“Services”) and forms part of Doorway’s Terms of Service or equivalent agreement between DoorWay and you (“Agreement”). All capitalized terms not defined herein are as defined in DoorWay’s Terms of Service. Under this AUP, we reserve the right to take action if we see objectionable content that is inconsistent with the spirit of this policy, even if it’s something that is not forbidden by the letter of this policy.

You agree you will not:

  • In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with DoorWay’s Terms of Service and Privacy Policy.
  • Infringe the intellectual property or other rights of DoorWay or others.
  • In any manner violate the terms of use of any third-party website that is linked from our website, including but not limited to, any third-party social media website.
  • Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in DoorWay’s sole discretion.
  • Using the Services to stalk, attempt to exploit or harm any individual (including minors) in any way by exposing them to inappropriate content or otherwise or ask for personal information as prohibited under applicable laws, regulations, or code.
  • Provide, or contribute any false, inaccurate, or misleading information.
  • Impersonate or attempt to impersonate the DoorWay, a DoorWay employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
  • Transmit, or procure the sending of, any advertisements or promotions without our prior written consent, sales, or encourage any other commercial activities, including, without limitation, any “spam”, “junk mail”, “chain letter”, contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation.
  • Attempt to access, interfere with, or connect to the Services and/or any computer without
  • Compromising the security or operation of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services. This prohibition does not apply to security assessments expressly permitted by DoorWay.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Frame, link to, or similarly display any portion of the Services within another service.
  • Sell or resell any portion of the Services.
  • Transmit any viruses, code, spam, and/or other content that disrupts, damages, or interferes with computers or related systems.
  • Using the Services to violate the privacy of others, including publishing or posting other people’s private and confidential information without their express permission, collecting or gathering other people’s personal information (including account names or information) from the Services, or inferring characteristics or personal information (including sensitive information) about other people using the Services.
  • Violate any terms that apply to the particular service.
  • Advocate, encourage, or assist anyone to do any of the above.

Doorway reserves the right to interpret the guidelines and take (or refrain from taking) action in its discretion. Without affecting any other remedies available to us, DoorWay may permanently or temporarily remove or disable access to unacceptable content or terminate or suspend a user’s account or access to the services, without notice or liability if Doorway (in its discretion) determines that a user has violated this Acceptable Use Policy. You agree to cooperate with us to investigate and remedy any violation. DoorWay reserves the right, at its sole discretion, to pursue any and all other rights and remedies available under applicable law for violations of this AUP.

Contact Us

To report actual or suspected violations of this AUP, please contact us at support@doorway-mgmt.com and include a description of the issue and your contact information.

Modifications to this Acceptable Use Policy

This AUP may be updated from time to time, and in such case, a new version will be published on our website with a “last modified” date. Your continued use of the Services after such changes are made constitutes your consent to it.

Juridique

Politique d’utilisation acceptable

Version 2.0 · Dernière mise à jour : 7 novembre 2025

Read in English

La présente Politique d’utilisation acceptable (« PUA ») régit votre utilisation des services et de la plateforme de DoorWay Technologies, Inc. (DoorWay) (les « Services ») et fait partie des Conditions de service de DoorWay ou de l’accord équivalent entre DoorWay et vous (l’« Accord »). Tous les termes en majuscules non définis dans les présentes sont tels que définis dans les Conditions de service de DoorWay. En vertu de la présente PUA, nous nous réservons le droit de prendre des mesures si nous constatons un contenu répréhensible qui est incompatible avec l’esprit de la présente politique, même s’il ne s’agit pas de quelque chose qui est interdit par la lettre de cette politique.

Vous acceptez de ne pas :

  • De quelque manière que ce soit, violer toute loi ou réglementation fédérale, provinciale, locale ou internationale applicable, y compris, sans limitation, toute loi relative à l’exportation de données ou de logiciels, de brevets, de marques de commerce, de secrets commerciaux, de droits d’auteur ou d’autres droits de propriété intellectuelle, de droits légaux (y compris les droits de publicité et de vie privée d’autrui) ou contenir tout matériel qui pourrait donner lieu à une responsabilité civile ou pénale en vertu des lois ou règlements applicables ou qui pourrait autrement être en conflit avec les Conditions de service et la Politique de confidentialité de DoorWay.
  • Violer les droits de propriété intellectuelle ou d’autres droits de DoorWay ou d’autrui.
  • De quelque manière que ce soit, violer les conditions d’utilisation de tout site Web tiers lié à notre site Web, y compris, mais sans s’y limiter, tout site Web de médias sociaux tiers.
  • Inclure ou contenir tout matériel qui est exploiteur, obscène, nuisible, menaçant, abusif, harcelant, haineux, diffamatoire, sexuellement explicite ou pornographique, violent, incendiaire ou discriminatoire fondé sur la race, le sexe, la religion, la nationalité, l’incapacité, l’orientation sexuelle ou l’âge ou tout autre motif légalement interdit ou être autrement répréhensible, cette détermination devant être faite à la seule discrétion de DoorWay.
  • Utiliser les Services pour traquer, tenter d’exploiter ou de nuire à toute personne (y compris les mineurs) de quelque manière que ce soit en l’exposant à un contenu inapproprié ou autrement ou en demandant des renseignements personnels comme l’interdisent les lois, règlements ou codes applicables.
  • Fournir ou contribuer à fournir des renseignements faux, inexacts ou trompeurs.
  • Usurper l’identité de DoorWay, d’un employé de DoorWay, d’un autre utilisateur ou de toute autre personne ou entité (y compris, sans limitation, en utilisant des adresses électroniques ou des noms d’écran associés à l’un des précédents).
  • Transmettre ou obtenir l’envoi de toute publicité ou promotion sans notre consentement écrit préalable, ventes ou encourager toute autre activité commerciale, y compris, sans limitation, tout « pourriel », « courrier indésirable », « lettre en chaîne », concours, loteries et autres promotions de vente, troc ou publicité ou toute autre sollicitation similaire.
  • Tenter d’accéder, d’interférer avec ou de se connecter aux Services et/ou à tout ordinateur sans autorisation.
  • Compromettre la sécurité ou le fonctionnement de nos systèmes. Cela pourrait inclure le sondage, la numérisation ou le test de la vulnérabilité de tout système ou réseau qui héberge nos services. Cette interdiction ne s’applique pas aux évaluations de sécurité expressément autorisées par DoorWay.
  • Interférer ou perturber l’intégrité ou la performance du Service.
  • Encadrer, lier ou afficher de manière similaire toute partie des Services dans un autre service.
  • Vendre ou revendre toute partie des Services.
  • Transmettre des virus, du code, du pourriel et/ou d’autres contenus qui perturbent, endommagent ou interfèrent avec les ordinateurs ou les systèmes connexes.
  • Utiliser les Services pour violer la vie privée d’autrui, y compris publier ou afficher les renseignements privés et confidentiels d’autres personnes sans leur permission expresse, recueillir ou rassembler les renseignements personnels d’autres personnes (y compris les noms de compte ou les renseignements) à partir des Services, ou déduire des caractéristiques ou des renseignements personnels (y compris des renseignements sensibles) sur d’autres personnes utilisant les Services.
  • Violer toute condition qui s’applique au service particulier.
  • Préconiser, encourager ou aider quiconque à faire l’un des actes susmentionnés.

DoorWay se réserve le droit d’interpréter les directives et de prendre (ou de s’abstenir de prendre) des mesures à sa discrétion. Sans affecter tout autre recours qui s’offre à nous, DoorWay peut supprimer ou désactiver de façon permanente ou temporaire l’accès à un contenu inacceptable ou résilier ou suspendre le compte d’un utilisateur ou l’accès aux services, sans préavis ni responsabilité si DoorWay (à sa discrétion) détermine qu’un utilisateur a violé la présente Politique d’utilisation acceptable. Vous acceptez de collaborer avec nous pour enquêter et remédier à toute violation. DoorWay se réserve le droit, à sa seule discrétion, de poursuivre tous les autres droits et recours disponibles en vertu de la loi applicable pour les violations de la présente PUA.

Nous contacter

Pour signaler des violations réelles ou présumées de la présente PUA, veuillez nous contacter à support@doorway-mgmt.com et inclure une description du problème et vos coordonnées.

Modifications à la présente Politique d’utilisation acceptable

La présente PUA peut être mise à jour de temps à autre, et dans ce cas, une nouvelle version sera publiée sur notre site Web avec une date de « dernière modification ». Votre utilisation continue des Services après que de tels changements ont été apportés constitue votre consentement à ceux-ci.