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Technician Platform Use Agreement

Version 2.0 | Last updated: November 7, 2025

This Technician Platform Use Agreement (“Agreement”) is an agreement between you and DoorWay Technologies, Inc. (referred to as “DoorWay”, “we”, “our”, or “us”). We provide a technology platform (the “Platform”) that provides products and services to property owners, landlords, property managers, real estate operators and tenants (“Work Providers” and each a “Work Provider”), and independent professionals or service technicians (“Technicians”). Through the Platform, Work Providers may submit service requests or work orders related to properties under their management or tenancy (“Requests for Work”), which Technicians may accept (“Work Orders”). This Agreement governs the relationship between DoorWay and the Technician and the Technician’s use of the Platform. The DoorWay Terms of Service apply to general use of the Platform by all users. In the event of any conflict or inconsistency between this Agreement and the Terms of Service, this Agreement shall prevail with respect to the Technician’s use of the Platform. Please read, print and save a copy for your records. This Agreement is a legal agreement between you and DoorWay. By clicking “I Agree,” indicating acceptance electronically, or by accessing or using the Platform, you agree to this Agreement. If you do not agree to this Agreement, then you may not use the Platform.

If this Agreement is being entered into by a company or another legal entity, you represent that you have the authority to enter this Agreement to bind such entity and its affiliates to these terms and conditions as its authorized representative, in which case the terms “you” or “your” will refer to such entity and its affiliates as well as you. If the legal entity that you represent does not agree with these terms and conditions, you must not accept this Agreement, register nor use or access the Platform as an authorized representative.

1. AGREEMENT TO THESE TERMS

You need to agree to these terms to use our Platform. By using the Platform, you are instructing us to use your data in accordance with these terms. This data may include other information we obtain from third parties. For information on how DoorWay processes your personal information see the DoorWay Privacy Policy, which is incorporated herein by reference. You also agree to use the Platform in accordance with Doorway’s Acceptable Use Policy, which is incorporated herein by reference.

To access and/or use the Platform, you acknowledge and agree:

  • To the terms and conditions of this Agreement and any additional provisions and conditions provided separately to you for your use of the Platform, which may include terms and conditions of third parties;
  • You must be at least the age of majority in your jurisdiction of residence to use our Platform;
  • You can form a binding contract with DoorWay;
  • You are not a person who is prohibited from receiving the Platform under the laws of Canada or any other applicable jurisdiction; and
  • You will comply with this Agreement and all applicable local, provincial, territorial, national, and international laws, rules, and regulations, including applicable sanctions and trade laws and regulations.

2. YOUR RIGHTS TO USE THE PLATFORM 

Subject to your compliance with this Agreement, and any other agreement between you and us, you are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use our Platform in accordance with this Agreement and other applicable agreements between you and us.

At minimum, you may not use the Platform to:

  • Violate any law, regulation, executive order or ordinance, including through actions that give rise to criminal, civil, administrative or regulatory liability and/or fines;
  • Post or share Content or engage in activities that are or may be illegal or inappropriate, including fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, or objectionable information or communications of any kind, including without limitation that which is excessively violent, incites or threatens violence, or may result in criminal or civil liability under any local, provincial, federal or foreign law;
  • Post or share any Content that you do now own or have the right to use without permission from the owners thereof;
  • Transmit any virus, trojan hours, or other disruptive or harmful software or data;
  • Send any unsolicited or unauthorized advertising, such as spam;
  • Impersonate someone else, falsely represent your identity or qualifications, or engage in activities that may constitute a breach of any individual’s privacy; or is illegally unfair or deceptive, or creates a safety or health risk to an individual or public;
  • Misrepresents your affiliation with DoorWay;
  • Reproduce, modify, copy, sell, resell, trade, lease, license, or provide free or unauthorized access to the Platform, give any part of the Platform to any third party or make the Platform available on any file-sharing, virtual desktop or application hosting service;
  • Attempt to reverse engineer, decompile or disassemble in any way the Platform, including any Software;
  • Engage in unauthorized access, monitoring, interference with, or use of the Platform or third party accounts, information (including personal information), computers, systems or networks, including scraping or downloading Content that doesn’t belong to you;
  • Use the Platform for general archiving or back-up purposes;
  • Engage in investment opportunities, solicitations, chain letters, pyramid schemes, other unsolicited commercial communication, spamming, or flooding; or
  • Encourage or enable any other individual to do any of the above or otherwise violate this Agreement.

3. PRIVACY AND DATA

We want to be transparent about how we use personal information and about your rights in the DoorWay Privacy Policy. You should only provide us with personal information of others if you have received permission to do so.

You can view the DoorWay Privacy Policy provided with the Platform and on the website for the Platform. DoorWay may, as part of the Platform, use, maintain, transfer or otherwise process, your personal information in accordance with the DoorWay Privacy Policy, and with applicable law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) or relevant Provincial Data Protection statutes/regulations. This means that DoorWay may use your personal information to improve the Platform or to design promotions and to develop new products or the Platform.

You acknowledge that, in the course of performing your obligations under this Agreement, you may receive or have access to personal information relating to individuals (“Personal Information”). You agree that you will process such Personal Information solely as necessary to perform your obligations under this Agreement and for no other purpose, unless required by applicable law.

Without limiting the foregoing, you shall not:

  • Sell Personal Information;
  • Retain, use, or disclose Personal Information for any purpose other than as necessary to perform your obligations under this Agreement, including any commercial purpose unrelated to such performance; or
  • Process Personal Information outside the direct business relationship between you and DoorWay.


You agree to implement and maintain appropriate technical and organizational measures to protect all Personal Information received or accessed under this Agreement against unauthorized or unlawful processing, access, use, disclosure, alteration, or destruction.

The parties shall reasonably cooperate and assist each other in responding to any requests from individuals seeking to exercise their rights under applicable privacy laws, including rights of access, correction, or deletion.

You further agree to delete all Personal Information of Work Providers received in connection with this Agreement within thirty (30) days of completing the applicable Work Order, unless you are legally required to retain such information for a longer period.

4. CONFIDENTIALITY

“Confidential Information” means any information disclosed by you or us that should be reasonably understood to be confidential in light of the nature of the information. However, “Confidential Information” will not include any information which (a) is in the public domain through no fault of receiving party; (b) was properly known to receiving party, without restriction, prior to disclosure by the disclosing party; (c) was properly disclosed to receiving party, without restriction, by another person with the legal authority to do so; or (d) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information. Each party will protect any Confidential Information of the other party which it may receive or otherwise be exposed to in the course of exercising its rights or performing its obligations hereunder. Each party will use the same care to protect the other party’s Confidential Information as it would use to protect its own similar information, but in no event less than reasonable care. Each party will use Confidential Information only for the purpose of fulfilling its obligations or exercising its rights under this Agreement. Neither party will disclose any Confidential Information of the other party to any third party without the prior written consent of the disclosing party, other than furnishing such Confidential Information (i) to its employees who are required to have access to the Confidential Information in connection with the exercise of receiving party’s rights or performance of its obligations under this Agreement, and (ii) to its professional advisers (e.g., lawyers and accountants), provided, however, that any and all such employees, consultants and advisers are bound by agreements or, in the case of professional advisers, ethical duties, to treat, hold and maintain such Confidential Information in a manner that is consistent with the terms and conditions of this Section. You acknowledge and agree that DoorWay may preserve Confidential Information and may also disclose Confidential Information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process, applicable laws or government requests; (ii) enforce this Agreement; (iii) respond to claims that any content violates the rights of third parties; or (iv) protect the rights, property, or personal safety of DoorWay, its users and the public.

5. SCOPE OF WORK

Technician shall provide Services to Work Providers as described in more detail in each Work Order in accordance with the terms and conditions of this Agreement. Each Work Order shall include the following information, if applicable:

a) a detailed description of the professional and other services provided by the Technician under this Agreement (“Services”) to be performed pursuant to the Work Order;
b) the date upon which the Services will commence and the term of such Work Order;
c) the names of the Technician contact;
d) the fees to be paid to Technician under the Work Order;
e) any criteria for completion of the Services;
f) procedures for the testing and acceptance of the Services; and
g) any other terms and conditions agreed upon by the parties in connection with the Services to be performed pursuant to such Work Order.

Upon accepting a Work Order through the Platform, the Technician assumes full and exclusive responsibility for the quality, performance, and completion of the Services, including the provision of all required materials, personnel, equipment, and other resources necessary to carry out the Services.

The acceptance by the Technician of any Work Order, shall constitute the Technician’s irrevocable acceptance of such Work Order. The Technician shall perform the Services in accordance with the terms and conditions of the applicable Work Order as set forth on the Platform, together with and subject to the provisions of this Agreement.

6. CHANGE ORDERS

If the Technician require any modification to a Work Order, the Technician shall submit a written request for such modification through the Platform to the applicable Work Provider. No compensation or other consideration shall be due to the Technician in connection with any modification unless and until such modification has been submitted through the Platform and expressly accepted by the Work Provider.

7. TECHNICIAN’S OBLIGATIONS

The Technician shall:

  • Before the date on which the professional and other services to be provided by the Technician under this Agreement (“Services”) are to start, obtain, and at all times maintain, all necessary licences, insurance, certifications, permits, registrations, and consents and comply with all relevant laws applicable to the provision of the Services.
  • Before any Technician Personnel (including, as applicable, the Technician’s employees or the Technician acting in an individual capacity) performs any Services hereunder: (i) ensure that such Technician Personnel have the legal right to work in Canada; (ii) ensure that such Technician Personnel have the necessary certifications or professional designations and training to perform the Service; and (iii) at its sole cost and expense, conduct background checks on such Technician Personnel, which background checks shall comprise, at a minimum, a review of professional credential verification, credit history, employment references, and criminal record, in accordance with provincial, federal, and municipal law.
  • Comply with, and ensure that all Technician Personnel comply with, all rules, regulations, policies, and directives of DoorWay and the Work Providers that are communicated to Technician, including building security procedures, the restriction of access by Work Providers to certain areas of its premises or systems for security reasons, and occupational health and safety practices and procedures.
  • Be Responsible for the health and safety at the Job Site (the designated site or location of the work identified in the Work Order) in compliance with the rules, regulations and practices required by the applicable occupational health and safety legislation and establishing, initiating, maintaining and supervising all safety precautions and programs in connection with the Services.
  • Maintain complete and accurate records relating to the provision of the Services under this Agreement, including records of the time spent and materials used by Technician in providing the Services.

Technician is responsible for all Technician Personnel and for the payment of their compensation, including, if applicable, termination payments or entitlements and statutory withholdings and deductions, such as income tax, Canada Pension Plan, employment insurance, workers’ compensation premiums, and other payroll taxes.

Technician acknowledges that time is of the essence with respect to Technician’s obligations hereunder and that prompt and timely performance of all such obligations, is strictly required.

8. FEES, PAYMENT TERMS AND TAXES

DoorWay requires payment of fees for use of the Platform and Technician agrees to pay such fees. DoorWay charges the following fees for use of the Platform (collectively, the “Service Fees”):

  • Service Fee: [To be determined]
  • Example structures include:
    • A percentage of the total Work Order value (e.g., fifteen percent (15%) of the total amount);
    • A flat fee per completed Work Order (e.g., twenty-five dollars ($25) per job); or
    • A tiered fee structure based on the type of service performed.


DoorWay may specify the applicable Service Fee structure from time to time through the Platform or in writing.

In consideration of the provision of the Services by the Technician and the rights granted to DoorWay under this Agreement, DoorWay shall pay the fees set forth in the Work Order to the Technician. Payment to Technician of such fees shall constitute payment in full for the performance of the Services, and DoorWay shall not be responsible for paying any other fees, costs, or expenses.

The Service Fees shall be deducted from the payment owed to the Technician in respect of each completed Work Order. Payments to the Technician will be processed within thirty (30) days following confirmation through the Platform that the applicable Work Order has been completed to the satisfaction of the Technician and the relevant Work Provider. Notwithstanding the foregoing, all payments to the Technician are expressly contingent upon DoorWay’s receipt of payment from the applicable Work Provider for the corresponding Work Order.

No payment made by DoorWay shall limit or prejudice DoorWay’s right to subsequently dispute any charges invoiced. Such payment shall not be deemed or construed as acceptance or approval of the applicable Work Order or the Services performed thereunder.

DoorWay shall be responsible for all goods and services tax, harmonized sales tax, provincial sales taxes, service, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, provincial, territorial, or municipal governmental entity or regulatory authority on any amounts payable by DoorWay hereunder; provided that, in no event shall DoorWay pay or be responsible for any taxes, statutory withholdings, deductions, or remittances, imposed on, or with respect to, Technician’s income, revenues, gross receipts, personnel, or real or personal property or other assets.

9. INSURANCE

9.1 At all times for the duration of this Agreement and for a period of three (3) years thereafter, Technician shall procure and maintain, at its sole cost and expense, at least the following types and amounts of insurance coverage:

a) Commercial General Liability

a. Licensed Trades (plumbing, electrical, HVAC, etc.) with limits no less than $2,000,000 per occurrence and $4,000,000 in the aggregate, including bodily injury and property damage and products and completed operations and advertising liability, which policy will include contractual liability coverage insuring the activities of Technician under this Agreement;

b. Non-licensed trades (such as general maintenance) with limits no less than $1,000,000 per occurrence and $2,000,000 in the aggregate, including bodily injury and property damage and products and completed operations and advertising liability, which policy will include contractual liability coverage insuring the activities of Technician under this Agreement;

b) Worker’s compensation insurance for Technician Personnel, in accordance with applicable law;
c) If applicable, Commercial Automobile Liability with limits no less than $1,000,000 combined single limit; and
d) Errors and Omissions/Professional Liability with limits no less than $1,000,000 per occurrence and $2,000,000 in the aggregate.

9.2 All non-statutory insurance policies required under this section, shall:

a) be issued by insurance companies;
b) provide that such insurance carriers give DoorWay at least 30 days’ prior written notice of cancellation or non-renewal of policy coverage; provided that, before such cancellation, the Technician shall have new insurance policies in place that meet the requirements of this section;
c) waive any right of subrogation of the insurers against the DoorWay;
d) name DoorWay, including, in each case, all successors and permitted assigns, as additional insureds.

9.3 Technician shall provide DoorWay with copies of the certificates of insurance and policy endorsements for all insurance coverage required by this section including the Technician’s workers’ compensation registration number before accepting Work Orders, and shall not do anything to invalidate such insurance. This section shall not be construed in any manner as waiving, restricting, or limiting the liability of either party for any obligations imposed under this Agreement including any provisions requiring a party hereto to indemnify, defend, and hold the other harmless under this Agreement.

10. LICENSES

At all time during this Agreement, the Technician shall, at its sole cost and expense, obtain and maintain in good standing all licenses, certifications, and other qualifications required by applicable law or industry standards to perform the Services. Such licenses and qualifications shall be kept current and uninterrupted for the duration of this Agreement.

Without limiting the foregoing, the Technician shall:

  • Maintain current licenses for all services offered on the Platform;
  • Upload proof of all required licenses and certifications during the registration process or upon DoorWay’s request;
  • Update and provide proof of renewal for such licenses and certifications prior to their expiration; and
  • Accept only those Work Orders for which the Technician and its personnel hold all required and valid licenses, permits, and certifications.


Failure to maintain or provide proof of the required licenses, permits, or qualifications may result in suspension or termination of the Technician’s access to the Platform and/or this Agreement, without liability to DoorWay.

The following is a non-exhaustive list of licenses and certifications by service category:

Service Category

Example Required Licenses/Certifications

Notes

Plumbing

Licensed Plumber, Provincial Trade Registration

Province-specific requirements apply

Electrical

Licensed Electrician, Electrical Safety Authority (ESA) Certification

Must comply with provincial electrical code

HVAC

HVAC Technician License, Gas Fitter License (if applicable)

Gas work requires additional certification

General Maintenance

Business License, Trade Certifications (as applicable)

Depends on scope of work

Appliance Repair

Manufacturer Certifications (recommended), Business License

Specific to appliance types

Painting

Business License, WCB Coverage (if employees)

Professional liability recommended

Carpentry

Trade Certification (recommended), Business License

Structural work may require engineering

Locksmith

Locksmith License

Security clearance may be required

11. REPRESENTATIONS AND WARRANTIES

Technician represents and warrants to DoorWay that:

a) it shall perform the Services using personnel of required skill, experience, and qualifications and in a professional and workmanlike manner in accordance with best industry standards for similar services and shall devote adequate resources to meet its obligations under this Agreement;

b) it is in compliance with, and shall perform the Services in compliance with, all applicable Laws;

c) the Services will be in conformity in all respects with all requirements or specifications stated in this Agreement and the applicable Work Order;

d) It has obtained and shall maintain, at its sole cost and expense, all insurance coverage required under this Agreement;

e) All information, documentation, and materials provided by the Technician to DoorWay, whether during registration on the Platform or thereafter, are and shall remain true, accurate, complete, and not misleading in any material respect.

12. NO GUARANTEE OF WORK

The Technician acknowledges and agrees that DoorWay makes no representations, warranties, or guarantees of any kind with respect to the availability, quantity, or selection of work opportunities through the Platform. Without limiting the foregoing, DoorWay does not guarantee:

a) the availability of any Work Orders on the Platform;
b) a minimum number of Work Orders offered or assigned to the Technician;
c) any specific volume of work, income, or earnings; or
d) that the Technician will be selected for, or assigned to, any particular Work Order.

The Technician further acknowledges that participation on the Platform and receipt of Work Orders are on a non-exclusive, as-available basis and that DoorWay shall have no liability arising from the lack of Work Orders or the Technician’s non-selection for any Work Order.

13. TERM AND TERMINATION

13.1. This Agreement shall commence as of the date this Agreement is accepted by the Technician and will continue until terminated in accordance with this section.

13.2. Either party may terminate this Agreement for any reason or no reason upon providing the other party with thirty (30) days’ prior written notice of termination.

13.3. In addition, DoorWay may terminate this Agreement, in whole or in part, immediately upon written notice to the Technician, without liability, if any of the following events occur:

a) The Technician materially violates any applicable law or disregards the lawful instructions of DoorWay or any Work Provider in connection with the performance of the Services;

b) The Technician has acted dishonestly or fraudulently, or has engaged in misconduct or any conflict of interest with respect to its obligations under this Agreement;

c) The Technician makes an assignment for the benefit of creditors, admits in writing its inability to pay its debts as they become due, becomes insolvent, institutes or becomes the subject of any proceedings under any law relating to bankruptcy, insolvency, receivership, winding-up, dissolution, appoints or has appointed a receiver, trustee, monitor, or liquidator over any of its assets, has any of its equipment or property subjected to attachment, or ceases to carry on business;

d) The Technician is in default of any other obligation under this Agreement and fails to remedy such default within the period expressly provided herein or, if no such period is specified, within three (3) days (or such shorter or longer period as DoorWay may determine in its sole discretion) after receipt of notice of default from DoorWay; or

e) As otherwise provided in this Agreement.

14. EFFECT OF TERMINATION

Upon the effective date of termination:

  • The Technician shall immediately cease accepting new Work Orders through the Platform;
  • Each party shall fulfill any outstanding obligations with respect to Work Orders accepted prior to the notice of termination, unless otherwise agreed in writing; and
  • DoorWay shall make final payment to the Technician for all Services properly performed and completed in accordance with this Agreement and the applicable Work Orders up to the effective termination date, less any applicable offsets or deductions.

Termination under section 12 shall be without prejudice to any other rights or remedies either party may have under this Agreement, at law, or in equity.

15. SUSPENSION OR TERMINATION OF ACCESS

DoorWay may, in its sole discretion and without prior notice, suspend or terminate the Technician’s access to the Platform if the Technician has, or if DoorWay reasonably determines that the Technician has, breached any provision of this Agreement or any service obligation contemplated herein, including, without limitation, failure to perform the Services in a prompt, professional, and workmanlike manner.

16. SURVIVAL

The following Sections will survive any termination, discontinuation or cancellation of the Platform, your account or this Agreement: “Privacy and Data,” “Confidentiality”, “Fees, Payment Terms and Taxes” (with respect to fees due and unpaid), “Insurance,” “Licenses,” “Effect of Termination,” “Disclaimers,” “Limitations of Liability,” “Indemnification,” “Disputes,” “General,” “Contact Information,” as well as any other provisions that express survive such termination, discontinuation or cancellation.

17. DISCLAIMERS

We don’t make any warranties about the Platform except as expressly stated in this Agreement.

YOUR USE OF THE PLATFORM, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS DESCRIBED IN THIS AGREEMENT, THE PLATFORM IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORWAY, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS, LICENSEORS, DISTRIBUTORS AND SUPPLIERS (COLLECTIVELY “SUPPLIERS”) DISCLAIM ALL WARRANTIES OR CONDITION THAT THE PLATFORM IS FIT FOR A PARTICULAR PURPOSE, OR OF TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OR NO MISAPPROPRIATION OF ANY INTELLECTUAL PROPERTY RIGHTS, OR OF THE ACCURACY, RELIABILITY, OR QUALITY OF CONTENT IN OR LINKED TO THE PLATFORM. DOORWAY AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE PLATFORM IS SECURE OR FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THTEFT, OR DESTRUCTION. IF THE EXCLUSIONS FOR ANY IMPLIED WARRANTIES OR CONDITIONS DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES OR CONDITIONS ARE LIMTED TO 60 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF ACCESS TO THE PLATFORM, WHICHEVER IS SONNER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY DEPENDING ON JURISDICTION.

DOORWAY, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE PLATFORM WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS.

DOORWAY DOES NOT REPRESENT THAT THE PLATFORM AND/OR CONTENT WITHIN THE PLATFORM IS APPROPRIATE OR AVAILABLE FOR USE IN ALL JURISDICTIONS OR COUNTRIES. DOORWAY PROHIBITS ACCESSING CONTENT FROM WITHIN COUNTRIES OR STATES WHERE SUCH CONTENT IS ILLEGAL. YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS PERTAINING TO YOUR USE AND ACCESS TO THE PLATFORM IN YOUR JURISDICTION.

WITHOUT LIMITING THE FOREGOING, DOORWAY DOES NOT GIVE PROFESSIONAL ADVICE. UNLESS SPECIFICALLY INCLUDED WITH THE PLATFORM, DOORWAY IS NOT IN THE BUSINESS OF PROVIDING LEGAL, FINANCIAL, ACCOUNTING, TAX, HEALTH CARE, REAL ESTATE OR OTHER PROFESSIONAL SERVICES OR ADVICE. CONSULT THE SERVICES OF A COMPETENT PROFESSIONAL WHEN YOU NEED THIS TYPE OF ASSISTANCE.

18. LIMITATION OF LIABILITY

The Technician acknowledges and agrees that DoorWay acts solely as a facilitator through the Platform to connect Technicians with Work Providers and shall have no responsibility or liability for the acts, omissions, or conduct of any Work Provider or third party. Without limiting the foregoing, DoorWay shall not be responsible or liable for:

a) Payment delays or non-payment by any Work Provider;
b) Quality disputes or disagreements between the Technician and any Work Provider regarding the Services or the Work Order;
c) Cancellations, modifications, or changes to any Work Order by a Work Provider;
d) Acts, omissions, or negligence of any Work Provider, property owner, manager, tenant, or occupant;
e) Safety conditions or hazards present at any property or work site; or
f) Access to, or availability of, properties or work sites necessary for completion of the Services.

The Technician acknowledges that it performs all Services at its own risk and that DoorWay shall not be liable for any loss, damage, delay, or expense arising from or relating to any of the foregoing.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF DOORWAY, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AGGREGATE AMOUNT PAID OR PAYABLE TO TECHNICIAN PURSUANT TO THIS AGREEMENT IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SUBJECT TO APPLICABLE LAW, DOORWAY, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) ANY LOSS OF USE, REVENUE, OR PROFIT OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DOORWAY SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF DOORWAY AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF DOORWAY, ITS AFFILIATES AND SUPPLIERS AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE PLATFORM AND ITS USE.

19. INDEMNIFICATION

Technician shall indemnify, defend, and hold harmless DoorWay and Work Providers and their officers, directors, employees, agents, successors, and permitted assigns (each, a “Customer Indemnitee”) from and against all Losses arising out of or resulting from any third-party claim, suit, action, proceeding, or government order or prosecution (each, an “Action”) arising out of or resulting from:

a) bodily injury, death of any person, or damage to real or tangible personal property resulting from the wilful, fraudulent, or negligent acts or omissions of Technician or Technician Personnel; and

b) Technician’s breach of any representation, warranty, or obligation of Technician set forth in this Agreement.

20. DISPUTES

In the event of a dispute, you agree to first contact us at support@doorway-mgmt.com describing the dispute and attempt to resolve the dispute through informal dialogue. In the event we are unable to resolve any dispute through an informal dialogue, the parties will consider and may mutually agree to mediation. Any legal action arising out of or relating to this Agreement shall be brought exclusively in the courts of the jurisdiction of Ontario, and each party irrevocably submits to the exclusive jurisdiction of such courts, and any disputes will be resolved on an individual basis rather than as a class action.

21. INDEPENDENT CONTRACTOR RELATIONSHIP

The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever. The Technician retains the right to perform the same or similar type of services for third parties, provided Technician shall not provide such services in a way that is inconsistent with any provisions of this Agreement.

22. GENERAL

22.1 Governing Law.

The Province of Ontario and the federal laws of Canada govern this Agreement without regard to its conflicts of laws provisions. You agree to the exclusive jurisdiction of the Province of Ontario and the Courts of the Province of Ontario.

22.2 Waiver.

DoorWay’s failure to act or enforce any of its rights does not constitute a waiver of any of our rights. Any waiver by DoorWay of any of the provisions in the Agreement must be made in writing and signed by a duly authorized officer of DoorWay.

22.3 Entire Agreement.

This Agreement, and related policies and agreements incorporated by reference, are the entire agreement between you and DoorWay regarding its subject matter and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter.

22.4 Severability.

If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable.

22.5 Assignment.

You may not assign, transfer, subcontractor or delegate any of your rights and obligations under this Agreement, under operation of law or otherwise, without our consent, which may be granted or withheld in our sole discretion. Any attempts to do so without our consent will be null and void. DoorWay may assign or transfer this Agreement without your consent to any party.

22.6 Successors and Assigns.

This Agreement shall be binding upon and enure to the benefit of the parties hereto and their respective permitted successors and permitted assigns.

22.7 Changes to this Agreement.

DoorWay may amend or modify the terms of this Agreement, in whole or in part, upon providing the Technician with thirty (30) days’ prior written notice of such amendment. Notice shall be deemed properly given if sent to the Technician’s email address on record or through other electronic means via the Platform.

If DoorWay determines, in its sole discretion, that the nature of an amendment requires the Technician’s express consent, continued access to or use of the Platform after the effective date of the amendment shall be conditional upon the Technician’s consent to the amended terms. Failure to provide such consent may result in the suspension or termination of the Technician’s access to or use of the Platform.

23. NOTICE

Each Party shall deliver all notices, requests, consents, claims, demands, waivers and other communications under this Agreement (other than routine communications having no legal effect) (each, a “Notice”) in writing and addressed to the other Party at its address set out below (or to any other address that the receiving Party may designate from time to time). Except as otherwise provided in this Agreement, a Notice is conclusively deemed to have been validly and effectively given on the date of transmission.

DoorWay: support@doorway-mgmt.com.

Technician: Email address on file with DoorWay.