Reporting an problem with DoorWay
Text The Word “Issue”
For any maintenance request, text the saved DoorWay number the WORD – “Issue”.
Fill your Ticket
Provide the following details to let us identify the issue.
Confirmation & Feedback
- Once your maintenance ticket has been submitted & booked by a technician, you will receive the following confirmation message.
- Once your maintenance ticket is resolved, you will be notified with a service review for your technician. Please remember to complete this review, as it is important feedback for all parties.